4/5 Bom
JENNIFER Y.
20 de março de 2024
Aspetos positivos: Limpeza, check-in, comunicação, localização e exatidão do anúncio
First time in a Vrbo (3/1-35/24)
The suites were clean, as pictured and there was plenty of room. The resort was spotless and well maintained and the property/area was beautiful. Most of the resort staff were so polite and helpful (except the front desk woman), but, the resort was confusing to navigate having so many levels. The shuttle service is AMAZING. We took advantage of the complimentary ski valet and lockers/boot dryers. It is a short walk to the slopes on property from the resort. The large indoor/outdoor pool area was nice and had two small outdoor hot tubs. The robes/slippers in room were a nice touch. Vrbo management did reply to our 2 text requests/questions timely, though they were unable to assist (hard bed/no mattress topper & TVs not working). The in-suite laundry was great. There is onsite shopping and dining. Where there can be improvement: the comforter was dirty and there were low quality and limited kitchen supplies, & no extra blankets. If you are interested in activities other than dinning, skiing or swimming - they are all offsite (ice skating, snow mobile, etc.). Overall I would rate it 4/5 stars. If the bed/supplies were corrected I would then say it could be 5/5. I did find it pricey for what it was (and compared to other nearby resorts) but the shuttle service may have evened that out (not sure it’s offered at other places or at the quality)...I wrote a very detailed review up but this text box limits characters so I have highlighted what I thought was most important...
JENNIFER Y.
Estadia de 4 noites em março de 2024