- Idiomas :
- Inglês, Francês, Espanhol, Italiano
Casas de banho
Regras da Casa
Festas/eventos não são permitidos
Não permite animais de estimação
Crianças são bem-vindas
Idade mínima do arrendatário:18
Ocupação máxima:5 (até 5 adultos)
Política de cancelamento
100% de reembolso se cancelado pelo menos 60 dias antes da data de chegada.
Pourrait être mieux
Problème d'accueil sur place: la personne parle difficilement anglais et il y a eu des incompréhensions. Le dernier matin panne d'électricité: on est parties dans le noir sans prendre de petit déjeuner ni de douche. Nous avons tout de suite signalé le problème, mais pas d'explication pour remettre le courant ! Dommage. Il y a deux chambres mais la deuxième n'ayant pas de draps nous n'avons pas pu utiliser le lit.
Bonjour, merci pour la critique. Nous suivons toujours les conseils pour nous améliorer. Nous sommes désolés pour ce que vous avez rapporté. Notre anglais n'est pas parfait, nous sommes italiens et la panne de courant n'est certainement pas de notre faute. Malheureusement, des pannes peuvent survenir et quand cela se produit, les maisons de la région restent temporairement sans électricité.
Quant à la composition des lits, il vous suffisait de répondre à nos messages et nous l’aurions fait. Au lieu de cela, pour des raisons que nous ne connaissons pas, vous n'y avez jamais répondu. Cependant, le lit double et le lit simple étaient prêts. Cependant, nous vous envoyons nos meilleures salutations.
Overall a great stay!
Ok, so Venice was the last stop of our tour of Italy. The property was just as advertised and it suited us well. Marco was very easy to communicate with and was quick to get back to us with answers for any question we had for him. He was gracious enough to accommodate our bags prior to our check in as we arrived earlier and did not want to be carrying our bags as we waited for the official check in time.
The beds were comfortable and the location was perfect. It was housed in an area with our own private courtyard that took you off the busy streets allowing you to have quiet from the hustle and bustle of the tourists who flock to the city.
Overall this was a great location for the 4 nights we spent here.
The only things that were mild inconveniences were the following 2 items. And these are things that Marco can easily make sure are working for all future guests.
We were not able to get the A/C working for the first two days. The problem happened to be that one of the units was not plugged in. We assumed that the A/C would be working upon our arrival. Just make sure that it is working and plugged in before guests arrive.
The second thing is that the wifi did not work as well. While you CAN connect to the wifi network, it did not allow you to use the internet while connected so I had to use my mobile data instead. Just make sure that this is functional as most travellers have limited data on their phones and use of the internet is important for travellers connecting with loved ones back home, for sending pictures, and researching tours, restaurants, and other travel important information.
Like I said Marco, I really enjoyed our stay despite those two things I mentioned, and still gave you 5/5 stars for our stay. I would definitely come back to this location if i was to visit Venice again. I just wanted to give some quick suggestions for making the stay of any future travellers convenient and enjoyable.
Thank you very much for the nice review!
Concerning the suggestions you gave us, we will try to do our best to make not happen the issues you had anymore and guarantee our guests the best vacation possible.
Ca 'Foscari Biblioteca da Área Econômica 1 km de distância, muito bom e tranquilo. Um lugar onde você pode estudar e ler em paz. Bello também o jardim ao ar livre e o acesso da faculdade e diretamente de uma rua nas fundações de S. Giobbe.
A 200 metros há também uma excelente lavanderia chamada "Rasa Mirko Pulisecco Center".