6/10 Razoável
G, J & C L.
22 de novembro de 2019
Aspetos positivos: Limpeza, check-in, comunicação e exatidão do anúncio
Aspetos negativos: Localização
Comfortable villa, but wouldn’t return
Pros:
Villa is clean and comfortable.
Owner is quick to reply and assist. She sought somewhere I could hire a wooden cot which was much appreciated.
Taxi recommended by owner was very helpful too - we used for all trips.
General info provided by owner on surrounding places to eat and beaches also helpful.
Cons:
Zero pantry items. No oil, salt, nothing. Every guest has to provide and throw everything away at end of their stay - which I find wasteful and unusual compared to other places we’ve stayed.
We arrived late on a Sunday with 2 young kids - a welcome pack of bread, milk, eggs to get us started would have been appreciated - there was nothing. So we went to a bakery 15 mins walk away, but was dark when we left the bakery and got lost as v little street lighting. Not ideal.
There was a terrible manure smell around the general area surrounding the villa on a number of days. The villa is surrounded by fields and I believe this is a potential issue late in the season (not high season) but something to bear in mind if you travel in Oct half-term like we did.
The beaches near by are ok. A bit dirty to be honest and no showers.
The nicest and cleanest beach by far was Fig Tree Bay - it has showers/toilets and nice places to eat: it’s a 10 minute drive away.
The area around the villa is pretty dead. It’s quiet inside the villa which is good.
When we arrived there was only one bathroom with hand soap and no hand towels (there are 3 toilet/bathrooms in the villa). I also couldn’t find a dish drainer. I emailed the owner and Chris (poc who manages the villa) asking for 2 more hand soaps and dish drainer. Also enquired about the smell if any info available.
Incorrect number of hand soaps received next day from apparently the pool cleaner (they didn’t introduce themselves). Basically, communication with Chris was poor overall and frustratingly the owner thought it appropriate to email lengthy replies back to me while on holiday with various explanations whilst also commenting these were all ‘minor issues’. Which I thought was very inappropriate. At the end of the day, if you’re on holiday and you ask for assistance with reasonable expected items, it should be dealt without a fuss in my opinion. Instead I literally had to write back saying I’ll reply back to your lengthy email when I return home to the UK.
Shame - if it wasn’t for the poor ineffective communication, feedback would have been better!
Needless to say we wont return.
