6/10 Razoável
Kayla H.
4 de janeiro de 2024
Aspetos positivos: Check-in, comunicação e localização
Great location but a disappointing experience
We chose this property specifically because it was close to the beach and had a heated pool. It was Christmas when we stayed and my kid was really looking forward to swimming. However, the pool was NOT heated as the listing stated. So we were unable to use the pool facility. The property its self was a great set up, decorated nice, and relatively clean at first glance. The beds were so comfy and they had toys and books set up in a little book for kids. Very cute! However, the refrigerator water had black mold coming out and dangling out of the external water and ice maker. We ended up having to get bottled water because it was so gross. I also spent over an hour cleaning the coffee maker. It had about an inch of mold inside the part where you put water, I had to scrub inside and dig out hand fulls of mold. Then it took running vinagre and hot water through it over 20 times to finally get clean water with no mold floating around in the pot. It really need a good DEEP clean and a check list for appliances and dishes to ensure thing are getting clean between clients. We are typically pretty easy to please and stay at a bunch of 2 star hotels, it takes a lot for me to write a bad review, but this was pretty disappointing. I will say they did let us check in early so that was nice at least.
Kayla H.
Estadia de 4 noites em dezembro de 2023
