Condomínio, 2 Quartos, 2 Banheiros, acomodas 6
Vacasa of the North Central Cascades
- Idiomas :
- Inglês, Francês, Alemão, Espanhol, Português, Italiano
Casas de banho
Regras da Casa
Política de Cancelamento
100% de reembolso se cancelado pelo menos 60 dias antes da data de chegada. 50% de reembolso se cancelado pelo menos 30 dias antes da data de chegada.
We arrived at our resort site at 6:00 pm. Our access codes for the gates didn’t work. The office was closed. No phone number was available. Finally we found an access point through the parking garage level. The next day I spoke with three other families who also said their codes didn’t work on the gate. They too could access from the garage elevators. Once we were in the room our room was nice with a small balcony looking at another hotel and the lake. The washing machine needs repair. It’s spin cycle is off balance and very very loud. The hide a bed is very uncomfortable. The springs are thicker than the mattress and poke through your shoulder blades and lower back. The two bathrooms both have broken toilet seats which swivel. Lake Chelan is a beautiful area and we didn’t spend much time in this unit.
We are sorry to see there were some hiccups with your stay. The door lock system was down when you arrived for a few hours and was fixed as soon as possible. We apologize for the inconvenience and concern this caused you. The washing machine is working, and the toilet seats have been tightened. Thanks!