2/5 Mau
Sarah E.
4 de março de 2024
Aspetos positivos: Check-in
Aspetos negativos: Limpeza e comunicação
Little Thought Given for the Guests
Generally, I give good ratings, but this is my exception. I knew I was booking a property that was a bit dated as to decor, and the location was not prime to Key West. Little thought is given to a guest experience that could rank as even average. There are 3 bathrooms which is great, but they cannot be used at the same time (not even 2 of them). There is literally no water pressure with 3 running and little water pressure when 2 showers are running. The dishwasher does not clean the dishes - not even close to getting clean. All dishes we got out to use were dirty, and when I did dishes in the dishwasher I saw why. There is one wine glass. While we are not much for drinking, two of us wanted to have wine - and only 1 wine glass. The property is stocked with mismatched dishes that make having a meal at home not even halfway desirable. A plumber had to come to our home (for a problem from the prior guests). 2 days into our stay, the plumber showed up unannounced. My daughter was in the bathroom where the plumber needed to be. Had we not been home at the time, we would have had strangers in our house with our personal items left out. Decor is not even centered on the wall - it is like a 7 year old put things on the wall. The house did not feel clean. To me, it simply felt like grandma died and left the house to her adult children who are still paying their children's student loans and have zero dollars to invest in the home to make it suitable for making it nice for guests.
Sarah E.
Estadia de 4 noites em fevereiro de 2024