10/10 Excelente
Yun C.
17 de abril de 2024
Aspetos positivos: Limpeza, check-in, comunicação, localização e exatidão do anúncio
Huge place
Huge apartment. Only 3 of us stayed in 2 of the rooms. The master suite is on the far side so it’s quiet because you can’t hear others in the common areas. The suite faces a loud street so we did not open the windows for air. Mini split A/C unit in the bedroom instead. Netflix on tv. TV should be on a higher table as the blankets block the bottom when you lie down. Googled instructions for the dryer because there are 3 buttons that you cannot see. No light outside so hard to do laundry after dark. Smoother check-in if contactless process. Matias was nice and responsive, but it was weird that communication was conducted via regular text and not on the Vrbo app which is safer. Since we arrived after 8p, there was an extra fee. While I understand that the on-site needs that for their inconvenience, I wish that was clearly stated in the description of the rental so that I could have planned ahead with my arrival time. The big management company on Vrbo also misinformed the on-site person. The management on Vrbo said to text the on-site, but they told the on-site that we would be ringing the doorbell to the unit. However, the management didn’t even provide us with the apt number so we wouldn’t know which one to ring from the street. We only waited 10-15 minutes because of this, but it could have been avoided altogether. I do not blame the on-site. The management company that runs the Vrbo account needs to come up with a smoother check-in process that does not involve a person.
Yun C.
Estadia de 3 noites em abril de 2024
