4/10 Mau
Rebecca M.
14 de julho de 2023
Aspetos positivos: Limpeza, check-in e localização
Aspetos negativos: Comunicação e exatidão do anúncio
Great location - quite a few problems
Six 50-year old ladies traveled for a 50th birthday. We were traveling from all parts of the world. The location beautiful. The communications with the owner were very stressful. The contract says to report any issues immediately yet the owner expressed frustration that we "called with a new problem every day". The upstairs air conditioning did not work the entire time we were there. The refrigerator died. Neither one of these problems could be addressed during our stay. She accused us of creating these problems, saying that everything was working fine up to our arrival. The refrigerator wasn't even plugged in on arrival so it would not be possible to say whether it was working. And, I sent a video on the first night of the AC unit malfunctioning, which she said was related to electricity issues on the island. It was 29 degrees upstairs and difficult to sleep. She said to open the windows like she does - but then the bugs came in. She lectured us on environmental crises when one AC unit was left on in a bedroom for an hour when we went out. She scolded us about incorrectly locking the front door. There are potential safety issues associated with the encampment at the end of the driveway where people park RVs overnight for many nights). Ultimately, owner detracted greatly from our fun. She threatened to keep our deposit. We left the house spotless and she complained about one empty wine bottle left behind. If you expect to be treated like a client, this is not the place.
Rebecca M.
Estadia de 8 noites em junho de 2023
