The house is beautiful and the location is great. Unfortunately, during our week stay there were several things that occurred that detracted from the experience. 1) The front gate was broken when we arrived which required workers to repair during our time there..you will have to pay for electricity during the stay so we were able to negotiate a discount for this power usage. 2) The water pressure/water to the toilets was diminished to non existent for part of the trip..might actually be a city problem but when you have "Bangkok Belly" for most of the trip, it would have been nice to have water to shower and use the restroom. 3) There was a power outage during the trip as well. 4) Some of the amenities shown in the pictures (the waterfall next to the outside pool...lighting was not always functional (or I was not smart enough to figure out how it worked)
I will say that the staff was responsive and attentive but it truly depended on the time of the day that assistance was needed (normal business hours..no problem). The cleaning service is not included and there is a charge for clean towels/sheets to be provided. These things are fairly standard for the area but its also something to consider when staying here. All and all, I would recommend this place to rent if you have a solid group of people to go and the managing company know how to treat guests.