10/10 Excelente
Tina
27 de fevereiro de 2024
Aspetos positivos: Limpeza, comodidades, condições e instalações do alojamento e comunicação
We thoroughly enjoyed our stay. The apartment was spacious and quiet with easy access to all the Roman sites. All the amenities were as described along with a few extras like umbrellas (which were needed with the sudden rain). The beds were comfortable and it was great to have room and privacy for the entire family. It was easy to walk or catch a taxi from this location. And the view of the coliseum at the end of the street was pretty special! Paolo greeted us when we arrived and walked us through the apartment, answered all our questions and arranged for return to the airport later in the week. (He arranged our pick up when we arrived too. Transportation was in a comfortable MB van, making the ride very enjoyable!). This exceeded my expectations - the accommodations were perfect, host is very responsive, and couldn't be in a better location! As for the unexpected - Paolo informed us when we arrived that WiFi in the bedrooms wasn't working (it worked in the common area) but he already called for service and it could probably be fixed remotely. (We arrived on the weekend.) However, the service people needed to come in the property to fix it on Monday. He called us first to be sure it would be ok for them to access the apartment and gained our approval before proceeding. By the time we returned from site seeing, the WiFi was fixed. He was very respectful and courteous and we appreciated the communication. This is a well managed apartment by an honest man. Enjoy your stay!
Tina
Estadia de 6 noites em fevereiro de 2024
