4/10 Mau
Diane S.
1 de agosto de 2023
Aspetos positivos: Check-in e comunicação
Aspetos negativos: Limpeza e exatidão do anúncio
Could Have Been Cute
This cottage is not as pictured.
Inside it was musty and smelled of cigarettes. No screens on the patio doors so couldn't leave them open.
The electrical was faulty. When we turned on the lights they continued to go off and on. We couldn't get a full charge on our phones even when plugged in overnight.
The owner said she was aware of the problem and was working on it...A little scary that it could be rented out with electrical problems.
The whole cottage needed a good scrubbing from ceiling fans, which were too dirty to turn on, to the carpet. The wrought iron deck furniture was coated in green moss, so unusable.
The cleaning service hadn't even emptied and washed the coffee pot. We also had to rewash a lot of the dishes and silverware before using them. To be fair though, after talking to the owner about this, she is refunding a $65 cleaning fee and an additional $35 for the inconvenience.
The spiral stairs going up to the second floor sleeping area were very narrow without lighting. It got a little dicey going to the bathroom at night.
We had to put on our own sheets and blankets because we were told the cleaning service didn't do that. Maybe not a bad thing in the long run because we found one of the mattress pad covers had a big yellow stain on it...!!
The four of us have all stayed in cottages multiple times before and know that they are rustic and woodsy, but when you pay to stay you have the right to expect cleanliness and working electricity.
We won't be going back.
Diane S.
Estadia de 2 noites em julho de 2023
