8/10 Bom
Brett A.
27 de setembro de 2023
Aspetos positivos: Localização e exatidão do anúncio
Prior Engagement is Excellent
Great location at a great price. This was our first trip to Emerald Isle (beautiful place on the Point). My Mom vacations there and it was her 80th birthday. She wanted all of her kids, grandkids and great grandkids in attendance. My kids/grandkids were set, but my wife and I needed pet friendly and we found Prior Engagement. It was perfect for our needs. The owners/hosts seem like good folks and they checked in on us to make sure that all was good to go. The fenced in yard is a fabulous addition to pet friendly as well.
My only beef (and not a big deal) and why I gave 3 stars to check-in and cleanliness has to do with the property management company.
I followed the check-in procedures provided by the owners/hosts, however, when I telephoned the property management number to check-in (in accordance with the check-in procedure), I was told that I needed an after hours check-in approval (check-in is 3 PM and it was 3:45) and that I would have to stop at the property management address and enquire as to whether or not an "after hours check-in lock box and pin had been provided". I said, "I just need the door code to the house". The agent got testy with me and informed me that I was incorrect. I said, "Ok, please text me the address of the property management office. Ten mins later, I got a text with the door code to the house.
As far as cleanliness is concerned, I had to wash pretty much every kitchen item before it could be used.
Not the owners' fault.
Brett A.
Estadia de 7 noites em setembro de 2023
