I just returned from a 6 night stay in Rafael's Queensway flat. The location could not be better. It's in a bustling, multi-cultural, central London neighbourhood on a lively street that's packed with a choice of great, reasonably priced restaurants. You can choose any one of them, and you'll immediately realize that they're full of locals rather than tourists. The public transportation is superb. You're literally steps away from either Queensway or Bayswater underground stations, giving you easy, rapid access to almost any location in London (buy an Oyster card as soon as you arrive!). The flat is in a quiet, secure building and offers everything that you could want for a stay of up to two weeks. There are grocery stores and supermarkets right around the corner. The best part of the experience was dealing with Rafael. He's professional, attentive and polite. From beginning to end, my experience was perfectly smooth. He responded to my e-mail inquiries with many personal touches that made me feel like I was more than just a guest in the flat. I'll definitely be returning here on my next visit to London.