2/10 Péssimo
Matthew & Tammara L.
22 de junho de 2022
Aspetos negativos: Limpeza, comunicação e exatidão do anúncio
Renters Beware!! Not for Families
I hate writing bad reviews and rarely feel the urge to but I don't want any other family to be deceived. The deception is real with this cabin. Ill make it short .This cabin is not as listed nor is it luxury. Maybe if you live in Blue Ridge but defiintely not if you live ANYWHERE ELSE. Went here for Father's Day and now this trip has become a story..
1)There is absolutely no wifi or satellite signal here at all. None!!
2) The pool table pockets mentioned in previous reviews still have not been fixed. Children under 13 cannot use per cabin rules so with no wifi there is nothing for them to do.
3) Fridge water and ice dispenser are broken. Technician stated that water line is not connected. Rebooted and still no ice after 10hrs.
4) Furniture extremely dated and dusty. Sunken in bench in the master. Someone wrote dusty on the top of the TV cabinet. I would find this funny but since they charge per person for cleaning one begins to wonder if that is actually done. Bugs in master bedroom and on patios.
5) Tiles broken on master bath and the tub has been damaged and painted over. Again..this is luxury lol
6) Hottub in error mode when we arrived. Tech came the next day and had to reboot. Things that should have been checked prior to arrival.
7) Outside area with chairs,table and fireplace don't exist. Aundree stated they were updated with 3 fireplaces. Thats textbook "false advertises" if the listing stated an amenity that was no longer without indicating in the property description. Also,the fireplaces were already included in the listing. Also 1 set of wood for 4 fireplaces. Too many fireplaces anyway for a cabin listed for 4 right?
8) They will hound you about your guest list. They have cameras outside and they send emails and text constantly. Creepy is all I have to say.
9) Hidden cost. Cabin is listed for 4 people but 4 people would never rent such a large cabin. Beware that there is a charge for additional staying OR non staying guest. $25 plus an additional cleaning fee which averages $60+ for each additional guest.
10) Cabin located deep in the woods. Extra 10 mins once you enter road. For the wifi not to work and stipulations on the pool table you're forced to leave constantly to entertain children. Not for families at all.
That's it. You've been warned..
They will continue to apologize for everything but refund you Nothing!!
Matthew & Tammara L.
Estadia de 2 noites em junho de 2022
