8/10 Bom
Melanie B.
17 de novembro de 2019
Aspetos positivos: Comunicação, localização e exatidão do anúncio
Aspetos negativos: Check-in
Lovely Apartment
The apartment is in a great location
It’s a lovely apartment. Well decorated
It was clean . We did have the area rug removed .. it was filthy!
There are a few exceptions I feel need to be addressed on this property
The linens are worn .... there were stains on our sheets. New sheets are needed
Some of the towels were soiled. No wash cloths
The washing machine was a mess. Really never got out clothes dried. Not happy
The air conditioning didn’t work well... thank God it was October .. so it wasn’t too terribly hot
Our biggest complaint .. was our check in. We had the assistant check us in.
No instructions. No nothing.
We did drop off our luggage and got the keys .. we all thought he’d return for a proper check in.
I did call Marzia about the air conditioning and the rug. It was handled promptly
I had read other people’s review so I was hoping we’d get some common niceties
No flowers in the vase Oh well !!
Just little touches that would have been nice
These notes are just what Would make this lovely apartment to a 5 star stay
One of the best parts of this trip was we hired Marzia’s daughter as our tour guide ... Chiara was amazing. What a delight. We had her for 2 days .. for the Vatican. Colosseum/ Forum
We wanted to hire her a 3 rd day she wasn’t available.
Roma is magnificent 🙏
Melanie B.
Estadia de 4 noites em outubro de 2019
