My family and I really enjoyed our stay at the Pingus House. We arrived very late at night, 11:30 p.m. The housekeeper, Gillian, meet us at the house. She was so pleasant and showed us all the features of the house. The house was very clean and welcoming. All the safety features were a plus. The only negatives we found was the dryer, it didn't have any knobs which made it difficult to set and turn on. Besides that we were very comfortable at the Pingus House and would definitely recommend it to any friends or family visiting Cape Town.