I have stayed in this complex for the past five-years, at different but similar rentals as an annual family vacation.
I had a minor glitch, with the main bedroom bathtub backing up while showering. Maintence responded the following day unclogged it, but the following day the same issue happened. I notified management via email, said they would send someone out but for my weekly stay the main bedroom shower was out of service( never corrected) and no one came back out.