1 quarto, 1 banheiro, acomoda 4
- Idiomas :
Casas de banho
Regras da Casa
Dated but comfortable
The property definitely needs to be updated - especially the kitchen cabinets, but overall it suited our needs.
Ocean Village C12
Condo is a short walk to the ocean and the first floor level is a plus. Condo area is really nice and friendly. Condo is cute but needs updating: Should be listed as 2 person, not 4. Pull out couch mattress was awful and needs replacing. Cupboards needs replacing as they stick and some have duct tape to secure. Walls need repainting as they are chipped throughout the condo.
Awesome stay and the Condo was nice
There is a problem with the living room blinds and the bedroom blinds. Some slats were missing and didn't give much privacy at night. Had to drap towels just for that. Called maintenance and no one ever showed up. Guess they forgot us. Other than that, it was a Great stay with my family during my birthday weekend!
Vacation Rental Pro's Horrible, OVC, Fantastic
The Ocean Village Club itself was wonderful. However, the number of issues we had almost made this vacation horrible. First, the condo is contracted out to an off site rental service called Vacation Rental Pro's. Which boggles my mind, because I thought VRBO was rentals by owner only.
So, here is the list of issues with this company.
First, misleading, tons of hidden fees, my final $ was almost $200 more than quoted. I received 9 phone calls after making the reservation, because they were unaware I was already set. After our condo was paid in full a letter with check-in, directions, and additional info was supposed to be emailed. I called two weeks before our arrival date to remind them I still had not received any email. Also, the app for the company does not work. VRP was also supposed to leave keys and a code in a lock box. We received the card to enter the complex, but no code. Had to call maintenance on a Sunday. Upon entering the condo shit hit the fan. Blood was on the toilet, dirt coated the tub, and sink; the screens had rips in them; the patio furniture was completely unusable due to being rusted through; we were not supplied with the promised materials to make the pull out couch, even though they knew it was two adults and two kids; it smelled like cat urine; and my favorite, Mold in the corner of the bedroom, on the ceiling. (I have pictures!)
So, with two children needing to use the restroom immediately, and finally being in Florida, I decided to just clean the place, go get the supplies on Monday, and make my complaint then. Well, when I let the secretary know about these issues, she just looked at me like, so what. Finally talked to a manager, was supposed to receive email on Tuesday for some sort of compensation. Thursday rolls around, and we still didn't hear anything. So I called to ask. The nightmare began. I was cut off three times in one hour before I finally went to the office. They blamed it on the phone system, then manager was going to personally call me in 30 mins. 4 hours later, and a small threat to call better business bureau and the health department, got me a "I'll have an answer by tomorrow." FRIDAY, our departure date. Well, we got $80 back. Their customer service is horrible, and they try to blame the customer. Some of our super friendly neighbors gave us tips for the future. Do not rent from VRP, they are a monopoly, their units are all run down and they don't care. I am not proud of the words I used. Beware!
Our stay in C12
We really enjoyed OVC, but not the condo. The condo could be very nice if it would be updated.
Property was good furniture very uncomfortable!!!
E para passeios de um dia, histórico St. Agostinho está a poucos minutos de distância, com bons restaurantes e lojas, bem como passeios turísticos. Orlando fica a menos de duas horas de carro em uma direção, enquanto Daytona está ainda mais perto em outra. Você vai encontrar muita coisa para fazer nesta parte da Flórida, e você pode olhar para a frente para o conforto e relaxamento.