Grand Welcome Vacation Rentals
- Idiomas :
- Inglês, Espanhol
Casas de banho
Regras da Casa
Family New Year
Condo was spacious, had "being at home" touches to it, plenty of kitchen utensils for our cooking, and pretty much everything you needed for an enjoyable stay!! I would probably only bring some beach towels to enjoy the spa next time!
Condo, nice. Prop management company is a HORRIBLE!
We checked in on Friday afternoon at the Grand Mammoth Resorts just after 4 and was told check in was five. However on our reservation it shows 4. I wanted to find out why we never received a call back to talk about switching our dates. Our home here in CA was hit hard by the storm and had the ceiling in one of the rooms come crashing in just 4 days before. Photos and estimates to repair the room was available to show property management co. but they did not call. I said we were not looking to have the money refunded and I said that I see in the agreement that dates can be changed but a $75.00 fee would be charged. She said that the supervisor would contact me that night. He never did. She also said that the cable was out in the loft but would have someone out there to fix it. That never happened.
We got to the house with NO INSTRUCTIONS at all about the place and for how to connect to WIFI, had to call the property management to get info for that. 45 minutes later, we got it to work. On Saturday morning, I went to the property management office to find out about the cable that still wasn't working and why no phone call to let us know what was going on. She said that the cable company and the owners of the house hadn't been able to set it up. I asked why she didn't call and she replied, "They were not coming out so she didn't want to call" all I could say was WOW! Great customer service.
I then asked why the supervisor never called and she said he was busy and would call me.
When we check out on Monday morning, I still had no cable, no calls from the office or the supervisor. This company should not be trusted at all! They have NO idea about customer service and could care less about taking care of the visitors that stay at the condo. stay as far away from Grand Mammoth Resorts for your next visit.
Now for the condo, it was nice, had a great kitchen, views and was in a great location. We enjoyed the place very much. If the owners get away from Grand Mammoth Resorts, then it would be a 9+!!!
Awesome location and beautiful condo !
Amazing location - end unit. From the balcony you can see the meadow and the mountains. The spa was only 1 minute walk away. Because this unit is at the end of the complex there was a little bit of a walk to the bus but it was worth it. The bus stop was right outside the complex.
The condo is spacious and the pictures don’t don’t do justice. We were so contactable there it felt like home!
Hello Silvija, Thank you for taking the time to review your stay. We would love to have you back, please let us know if we can help you with a future booking. Sincerely, Customer Care – Grand Mammoth Resorts
Pictures do this property no justice!
Great, three-level layout. There are 3-bedrooms and 2 bathrooms downstairs. The small loft is the third floor. The second/middle floor has a great, open layout with a high ceiling thanks to the gable roof. This floor contains a breakfast nook, good-sized kitchen, dining area and the living room. There is a half bathroom in the entry way.
What made this place feel like home are the cable TV in at least a couple TVs, numerous board games laying around the house and numerous kitchen items and utensils. The only complain I would give to the owner of this place is the lack of WiFi. Perhaps you can add internet to the cable TV package and install a lockable WiFi router. One item to note, this place is about a 10 minute walk on Snowcreek Rd towards Minaret to get to the nearest bus/shuttle stop. Nonetheless, I recommend this property to anyone looking for a warm, homey place to stay.
We appreciate your feedback. I will talk with my quality control and have them reach out to the owner to see if we can get the wifi added to their unit. Thank you for sharing your experience and we look forward to hosting you again!
Location is excellent
The house is beautiful location is 10min from the main lodge. Canyon lodge 1mile away. Couldn't figure out the fire which was a bummer bc the kids were freezing. Wall heaters took a few hours to completely warm the entire house. There was some dirty towels in the hamper and dishes in the dishwasher but other than that it was a nice place. The staff is very efficient and nice. The guys who clear the snow from the path are VERY nice and professional. Will definitely stay here again
I am happy to hear you enjoyed your stay! It is definitely located in a great area! I will talk with our management team to get these issues buttoned up. Thank you for sharing your experience and we look forward to hosting you again!
De Reno: Viaje para o sul pela Hwy 395. Vá para o oeste na Hwy 203 para Mammoth Lakes. No primeiro sinal, Old Mammoth Road, vire à esquerda. Vá para o sul na Old Mammoth Road até a Chateau Road. Grand Mammoth Resorts fica à esquerda. Estamos localizados no Sherwin Plaza em: 587 Old Mammoth Road, Mammoth, Ca 93546
De Los Angeles: Pegue a I-5 North até a State Route 14 N. Continue na State Route 14 N para a Hwy 395 North. Vá para o oeste na Hwy 203 para Mammoth Lakes. No primeiro sinal, Old Mammoth Road, vire à esquerda. Vá para o sul na Old Mammoth Road até a Chateau Road. Grand Mammoth Resorts fica à esquerda. Estamos localizados no Sherwin Plaza em: 587 Old Mammoth Road, Mammoth, Ca 93546
De San Diego: Pegue a I-15 North até a I-215N. Pegue a saída 141 para entrar na Hwy 395 North. Vá para o oeste na Hwy 203 para Mammoth Lakes. No primeiro sinal, Old Mammoth Road, vire à esquerda. Vá para o sul na Old Mammoth Road até a Chateau Road. Grand Mammoth Resorts fica à esquerda. Estamos localizados no Sherwin Plaza em: 587 Old Mammoth Road, Mammoth, Ca 93546