Condomínio, 2 Quartos + Outras (Ver Descrição), 3 Banhos (Sleeps 8)
- Idiomas :
Casas de banho
Regras da Casa
Política de Cancelamento
100% de reembolso se cancelado pelo menos 60 dias antes da data de chegada.
Stunning room but misleading info
While we enjoyed our stay at the Grand Solmar, a word of caution for future visitors. The room you are booking is not as advertised by the owner. This is not a Penthouse Suite in the VIP Section, as stated in the description. The description states the resort is 6 star (it's 5 star), that you'll have a huge terrace with an outdoor fireplace (no outdoor fireplace), that it's in the VIP section not accessible to regular guests of Grand Solmar, with its own pool and restaurant (not true). What we actually got was a Presidential Suite, which was an absolutely stunning accommodation with a large terrace (no fireplace) and spectacular ocean views - we were lucky to have a room in building 2, which is the closest to the beach, but not all rooms are as close. As previously stated, we were very happy with the accommodation but felt the owner's description was misleading. The reason we chose his accommodation over others advertised at this property is because it said it had an outdoor fireplace and was in the VIP section. He also takes full payment at the time of booking - the first time we have experienced this with the many bookings we have made on HomeAway and similar sites - and we received no final check-in details a week prior to the trip. I called the resort myself to confirm the booking (which is when I learned we did not have a penthouse suite) and got details from the owner just four days before traveling. When I questioned the difference in accommodation and the VIP section, he replied that the whole resort is the VIP section. This is clearly not what is stated in the property description, and we subsequently discovered while at the resort there is a separate building where guests have access to their own pool (not a restaurant), but we were not in it. We also wonder if we overpaid - charged for a penthouse suite we did not get. The resort itself is beautiful - right on the ocean - the staff were outstanding, as was the service. La Roca restaurant is excellent, the other restaurants are good. Just a 10-15 min walk into Cabo if you want to experience other restaurants. There is also a small grocery store for essentials and alcohol - we loved enjoying a glass of wine while watching the sunset. The resort is generally quiet, but you will hear the very loud evening entertainment from the neighboring resort. Overall, we enjoyed our stay and would recommend the Grand Solmar.
This is my 2nd stay at the Grand Solmar and would come back again and again.
The location and property is amazing. The property is beach front with plenty of sea life to watch. The staff is warm and welcoming and on site restaurants do not disappoint.