8/10 Bom
Mary Beth S.
16 de fevereiro de 2024
Aspetos positivos: Limpeza, comunicação, localização e exatidão do anúncio
Aspetos negativos: Check-in
Great views!
Great views! We had a couple problems. The renters before us did not put a key card back in the lock box. We had gotten there late after working all day and driving through a snow storm to find there was no key card. Thankfully, the owners were quick to answer their phone and talk us through where to find another keycard. We were there Super Bowl Sunday and found the cable in the fam room didn't work. TV's in bedrooms did but our group was not going to watch while sitting on someone's bed. The owner was very nice and offered for us to go buy a new TV and they would reimburse us, but 1) it was the cable that didn't work, and 2) we were there to ski for a limited time. We did not want to spend time trying to figure this all out and/or shop for a TV. The beds were comfortable and the place was fairly clean. The reasons for the ding on the stars were: 1) the problem getting into the building the first night, 2) there were dirty dishes left out on the balcony next to the grill, 3) a few other minor inconveniences that we did not tell/give the owners a chance to respond to. They were very quick and easy to respond re the things we did call them about, but for then more minor things it was annoying, but easier to just deal with. Seemed they need a really good person to check through the place before the next renters come in and make sure everything is truly ready. All that being said, we only dinged them 1 star because they were so responsive and the place is in a good location
Mary Beth S.
Estadia de 5 noites em fevereiro de 2024
