Cabana, 5 Quartos, 3. 0 Banheiros, (acomoda 20)
Frost Management Company
- Idiomas :
Casas de banho
Regras da Casa
Política de Cancelamento
Não haverá reembolso no caso de cancelamentos feitos após o pagamento.
This house was great for my family Reunion. Quiet friendly neighborhood. Everything we needed from towels to dishes for 20 people was here. Overall We had a great time.
Beautiful Home - But....
This home is very pretty. Our issue was one “master” bedroom has no windows to the outside & an attached bathroom, the original master bedroom was very roomy but bathroom has no door. The other 2 rooms that had the most beds (not comfy beds & very noisy when you move) had to go clear down stairs to use the bathroom! So 13 people had to use the bathroom downstairs, very inconvenient to say the least. It says it handicap accessible but to us with a handicap daughter, it really isn’t.
We had due & loved the location.
It was a beautiful home and had a lot of things to do outside and inside:)
Everything was great and went smoothly. I was able to get the master bedroom upstairs and we slept great, but In talking with the other couples it sounds like the other beds were pretty hard and uncomfortable. We had plenty of space though so that was good. It would have been nice if there was a bathroom upstairs that wasn’t in a bedroom but we made it work:) thank you so much for letting us stay at your place! So fun to make memories and have all our family under one roof:)
Andrea- thank you for the review of your stay at Hawk's Bay Chalet. I've selected the nicest and most highly rated mattresses I could find on Amazon, but realize comfort is a subjective matter, which is why I tried to select "Goldilocks Mattresses". Mama Bear and Papa Bear wouldn't like Baby Bear's mattress for different reasons. I'm just glad you liked your mattress and that you had a wonderful time.
Beautiful home and location, lots of little things need improved!
So we got to this beautiful home at the foot of the mountains, inside was gorgeous. However, that's where all the little things started to irritate us.
1) The lawn was over a foot long so we couldn't enjoy going outside until the 3rd day, after we complained and they came to mow it at the end of the 2nd day.
2) Pool table was broken and not level. The air hockey table didn't work well either.
3) We paid the extra fee to use the hot tub and it was filthy! Not happy!
4) To me though the worst was when we went to bed and I pulled back the sheets, and there was all sorts of sand, hair and other debris in our bed, NASTY! After that we checked every bed and none of them had been changed or cleaned. Disgusting! They sent the cleaners over the second day to change sheets, they only changed the sheets on 2 of the 5 beds though. Not happy.
5) There was pet hair all over the house in the carpets, I really don't believe the carpets had ever been vacuumed. That too was disgusting!
6) Not well furnished in the kitchen for larger groups.
7) Heating and cooling system was jacked up, you either froze, or were cooked out. Now, you may believe all I do is complain, but paying the amount we paid should warrant some basic amenities. While we still enjoyed our stay, we paid way more than it was worth. Hopefully, someone will address these issues and this place could be a 5. If not I wouldn't recommend it to my enemy. Check the sheets!!!!
This is one I must take on the chin, as we simply missed some critical items between guest stays. 1- The lawn had not been mowed; the guest is correct. It had rained steadily for the previous 2 weeks and finally let up the day this guest checked in. We mowed it the next day. 2- The pool table will be repaired if it is broken. This is the first I’ve heard of this. 3- We sent a hot tub service tech over 3 times (once before and twice during this group’s stay). Each tech reported the water was crystal clear but there was sand that settled in the bottom of the tub, as it suspended in the water. We should have done more to remove the sand. 4- Dirty bedding is one of the worst things that can happen to a guest. There is no excuse for this, so I sent our cleaning lady back over immediately and she changed all the linens. This is the first I’m hearing that she didn’t change all of the lines, and the cleaner said that just wasn’t true, as they were there while she changed them all. 5- The cleaning lady mentioned there was a fair amount of pet hair from the previous guests, but she was confident she removed it all. She failed to vacuum the carpet in an area where it wasn’t visible to her, but was noticed by the guests. This is an embarrassment and certainly not up to my standards, so I sent the cleaning lady right back to take care of what she failed to clean. 6- There owner has decided on the size of the table and chairs in the dining room and I will certainly mention your feedback to see if they’d like to add more. 7-I didn’t receive any complaints about heating or cooling from this group until this review, so I’m not sure what they mean exactly. We have not received complaints about the central heat or a/c before, and I am wondering if this was a personal preference. Regardless, I want guests to be as comfortable as possible and will certainly look into it. We’re servicing the HVAC today and will investigate any issues it may have. Each of these items could have been resolved had we been performing as we should have, so I accept responsibility. I have already started using this review to ensure this never happens again.
Group really enjoyed the beautiful property and comfort of the house.
Spacious Family Area
Management company was easy to deal with, Large home easily accommodates large groups. Clean and nicely furnished. Two bathrooms are adjoining rooms so the one 3/4 bath that is open to the rest of the house can get a bit crowded.
Thanks for the review of my vacation home near Tamarack Resort. I'm glad you had a pleasant stay.
Hawks Bay está localizado muito perto do Lago Cascade, o Donnelly Boat Docks e praias, 10 minutos para Tamarack Ski Resort, a poucos minutos das áreas de Red Ridge e West Mountain Snowmobile e fica a 5 minutos do centro de Donnelly.
Esta casa de férias está localizada a uma curta distância de carro do McCall.
Esta cabine tem uma banheira de hidromassagem, uma fogueira, um belo quintal e um quintal da frente com vista para o Lago Cascade. Há uma mesa de pebolim, mesa de air hockey, console de videogame, internet de alta velocidade, jogos e muitas coisas divertidas para fazer em qualquer lugar que você olha.