6/10 Razoável
Jenni B.
25 de setembro de 2022
Aspetos positivos: Limpeza, localização e exatidão do anúncio
Aspetos negativos: Comunicação
Great Location, Overall Nice House, Difficult Interactions with Owner
The location of this property is excellent. The house is nice aside from some maintenance issues that were mostly addressed in our time. Sam was responsive to us as tenants but we were concerned with a few of our interactions.
- On check-in day, Sam called to inform us that he had an agreement with the neighbor that all tenants must be a couple or small family staying over 30 days and that since I reported the individual I was moving in with was a "friend", we would need to lie to the neighbor if they showed up at our house asking questions. These neighbors have caused problems with renters in the past and we needed to be careful when dealing with them. This was upsetting as we should have known this in time to find other arrangements and not two hours before our arrival.
- We had a few maintenance issues affecting our daily lives that we asked to have repaired. Sam was responsive and had someone come to the house, but that night he messaged and blamed us for problems in the house that were pre-existing. We were sent photos accusing us of causing damages that were present when we moved in. You don't expect to have to take photos of issues present in a house/VRBO at arrival, but this experience has taught me that this is something I will need to do in the future.
Overall the house is nice and the location is great. Sam is easy to contact and responsive, but communication is not entirely transparent. If renting here, document any pre-existing problems with the house. You should also ask about the relationship and current agreement with the neighbors to determine if it is something you are comfortable with.
Jenni B.
Estadia de 52 noites em julho de 2022
