4 Quartos, 4. 2 banhos, acomoda 9
Surf or Sound
- Idiomas :
Casas de banho
Regras da Casa
Festas/eventos não são permitidos
Permite animais de estimação
Crianças são bem-vindas
Idade mínima do arrendatário:25
We had a wonderful stay. The only thing I had a problem with was there was only 1 trash can in the kitchen. No recyclable can. There should be at least 1 trash can and 1 recyclable can on the top and bottom floors.
Renee thank you for sharing your experience. We are happy to hear you and your family had a wonderful stay. We value your feedback and have taken note. We look forward to welcoming you back on the Island again soon.
Basic, Worn, Dirty and Tired
We rented Summer Palace but it fell short of expectations. We have stayed in several VRBO homes and they have always made you feel you were at home. This place had several snags in the carpets, stains on the chairs and needed to be refreshed. The decorations looked like they were thrown on the wall just to have something on the wall. It needs to be refreshed. The managing company Surf or Sound fell short as well. Our check in was at 4 to 6 pm. Upon entering Surf or Sound I received a text that the second floor AC wasn’t working and that wall units would be put in that night. The men who brought them and installed them were very pleasant. The best experience we had. The air conditioner was fixed on Monday. There were several things in need of repair. The locks on the gates to the pool were extremely hard to open. You had to lift the door frame just right to be able to get them to open. The kitchen amenities were sub par. Pans we scratched and worn. Everything seemed like it was put away with food crusted on it. And it was dog friendly as we brought our dog. There were 13 separate pooping spots that the previous renters failed to clean up in the small grassy area. I cleaned it up but felt I shouldn’t have to do that. The management company said an inspector was supposed to come by before 6 pm but he never showed. We were outside the house waiting for Surf and Sound to call us so we could get into the house and they said the inspector had to go through the house. At 6 they said we could get in and we never saw an inspector go in the house. They sent us a text that we could go in. I took pictures of the issues and sent Surf or Sound an email and they never returned my email
Julie, we are truly sorry that the cleaning crew did not do a satisfactory job on your home and that you had issues with check-in. We strive to beat expectations for all of our guests and sometimes, unfortunately, we fall short. We hope that you choose to return to Hatteras Island and that your family has a pleasant vacation experience.
Apresenta uma mesa de limpeza de peixe com água e luzes.