10/10 Excelente
Carolyn G.
12 de abril de 2024
Aspetos positivos: Limpeza, check-in, comunicação, localização e exatidão do anúncio
Little piece of paradise
We arrived on 04/08/23 for our 3 week vacation in Cozumel. This is our second time staying at Villa Oasis. We were here for 2 weeks about the same time in April. We knew last year we would be back to Cozumel and Villa Oasis.
The house staff is amazing! Last year we had Rosa and we formed a great bond with her however she was not able to be there full time during our stay but she did come and visit with us and made us some amazing meals! We had the pleasure of meeting Claudia this year. We were greeted by her at the gate and welcomed right in. Claudia went above and beyond to assist us with cooking meals and running errands for us. If we asked for something, she just made it appear ( sweets for breakfast). Along with many other examples. She would make sure we had taxis when we needed them, to go exploring. Prepared fresh fruit daily with breakfast. She always said good morning and told us bye in the evenings if we were there. She speaks limited English and we spoke limited Spanish so we did use google translate often. It worked just fine. The groundskeepers and pool guy kept the yard wonderful. They even had to come pick all the ripe mangos that were falling into the pool! We do think we upset the yard guy when we put some leftover popcorn in the grass for the birds and Bruno, the resident turtle. So we won’t do that again, he looked at us like we were nuts.
This house has all you need to be comfortable and relaxed. We will be back again next year!!
Carolyn G.
Estadia de 21 noites em abril de 2023