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8/10 Bom
Maria S. (de Prescott WI)
5 de março de 2024
Pilot House 111
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I am so thankful for the kind & prompt responses from all reps at your property mngt team! The request to add patio furniture was greatly appreciated! Although we used/needed the chairs for the main living area, which is kinda sad. They were the only comfortable places to sit. The bar stool wicker chairs are OK, but again with the theme of the place, a 2-3 star level of chairs. The property itself though needs some help/work.The one main living room chair (I had complained of)was both dingy, worn & un-sittable with the lack of support. The matching stool was so dingy it was embarrassing to have guests over - had to put a blanket across it. The cleaning person you sent over said he was just asked to clean it - so requests for replacement seem to be ignored. The couch itself is not great either. The right arm seems broken - & it just looks old, 2-star material. The white drapes are so stained & dirty/old - need replacing. The walls throughout the property, esp the bathroom are in desperate need of painting. I tried scrubbing them to make them look cleaner/better to no avail. A modern shower re-do would be awesome. We absolutely loved the location - met other new friends in Pilot House (viewed 3 different units) who had top-notch modern, clean crisp units. (I mean, having to bring our own beach towels vs being supplied plush towels, starter soaps/shampoos seems a bit 1-star). I even bought (& left) & a plush shower rug for the unit (& main room rug we used, but took back with us). We would stay in Pilot House again, but not unit 111 - & may be careful about the management company we'd chose (again, we so appreciated your kindness - but you've let this property go unpainted, not remodeled, etc). Thank you for asking for this review :)